Privacy policy
1. Information We Collect
We may collect the following types of information:
- Personal information (name, email, billing/shipping address)
- Payment information (processed via third-party providers)
- Website usage data (IP address, browser type, cookies)
2. How We Use Information
We use collected information to:
- Process orders and transactions
- Provide customer support
- Improve website functionality
- Communicate with customers (order updates, support)
3. Sharing of Information
We do not sell or rent your personal information.
We may share data with:
- Payment processors
- Shipping providers
- Legal authorities when required by law
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze site performance.
Users may disable cookies through their browser settings.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal data only as long as necessary for business or legal purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of communications
8. Third-Party Links
Our website may contain links to third-party websites. NOVAGEN is not responsible for their privacy practices.
9. International Users
If you access the website from outside the United States, you consent to the transfer of your information to the U.S.
10. Changes to Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
11. Contact
For questions regarding this policy, contact:
info@novagen.bio